Acceptable Usage Policy
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This document sets forth the principles, guidelines
and requirements of the Acceptable Use Policy of Centriohost (.pvt) Limited and its subsidiaries ('Company') governing the use
by the Customer ('Customer') of the Company's grid container
services and products ('Services and Products'). Centriohost (.pvt) Limited is dedicated to providing top quality service at
a very affordable price. The conditions which follow
are necessary to ensure that we may continue to provide
the best possible service to all of our customers whilst
at the same time satisfying our legal and ethical responsibilities.
For over a decade we've been cutting through the frustration
of under-performing technology and poor service, delivering
the power of the web to any organization that needs
it. Any violation of the AUPs may result in the suspension
or termination of your account or such other action
as CENTRIOHOST deems appropriate. We reserve the right
to modify the Policy at any time. Centriohost (.pvt) Limited will
be the sole arbiter as to what constitutes a violation
of any of these provisions.
Statement of Purpose
The Primary Purpose of Centriohost (.pvt) Limited is to provide
our clients with the resources necessary to put their
internet services online reliably in a lightning fast,
high availability environment that responds quickly
to each client's individual needs. This Acceptable
Use Policy includes the following list of Prohibited
Activities, is an integral part of your Hosting Agreement
with us. If you engage in any of the activities prohibited
by this AUP policy, Centriohost (.pvt) Limited may suspend or terminate
your account at any time. We will investigate incidents
involving such violations and may involve and will cooperate
with law enforcement if a criminal violation is suspected.
Regarding Ultimate Liability
The Customer is ultimately responsible for individual
server security. Each Customer must use reasonable care
in keeping scripts they run on the CENTRIOHOST's servers
up-to-date and patched with the latest security updates.
Failure to use reasonable care to protect your account
may result in a security compromise by outside sources.
Centriohost (.pvt) Limited claims no liability for content.
What is NOT Permitted, this list contains SOME examples
CENTRIOHOST’s services may only be used for lawful purposes.
Users may not use CENTRIOHOST’s Services to engage in,
foster, or promote illegal, abusive, or irresponsible
● Utilizing the
Services to send mass unsolicited e-mail to third parties.
Utilizing the Services to be involved in the distribution
of tools designed for the aiding of unsolicited bulk
● Utilizing the Services in connection
with any illegal activity, such as:
Fraudulent Sites (Including, but not limited to sites
listed at aa419.org & escrow-fraud.com)
Mail Bombers/Spam Scripts
File Dump/Mirror Scripts (similar to rapidshare)
Hateful/Racist/Harassment oriented sites
Hacker focused sites/archives/programs
Sites promoting illegal activities
Forums and/or websites that distribute or link to warez/pirated/illegal
● Copy material from third parties
(including text, graphics, music, videos or other copyrightable
material) without proper authorization.
Misappropriate or infringe the patents, copyrights,
trademarks, or other intellectual property rights of
any third party.
● Gain unauthorized
access to the computer networks of CENTRIOHOST or any
● Commercial Audio Streaming
(more than 10+ streams)
or post any virus, worm, Trojan horse, or computer code
intended to disrupt, destroy or damage the operation
of the Services.
● Proxy Scripts/Anonymizers.
Violate any applicable state, federal and international
● IRC Scripts/Bots. This includes,
but is not limited to, the use of IRC clients, server
software, bots or anything related to IRC.
Post messages, run scripts or run software programs
that consume excessive CPU time or storage space.
● Intended to
use more than fair usage of DiskSpace / Bandwidth /
Memory to disrupt service.
● Sale of
any controlled substance without prior proof of appropriate
Customer Responsibility for Customer's
Each Centriohost (.pvt) Limited customer is responsible for the
activities of its users and, by accepting service from
Centriohost (.pvt) Limited, is agreeing to ensure that its customers/representatives
or end-users abide by this Policy. Complaints about
customers/representatives or end-users of an Centriohost (.pvt) Limited customer will be forwarded to the Centriohost (.pvt) Limited
customer's postmaster for action. If violations of the
Centriohost (.pvt) Limited Acceptable Use Policy occur, Centriohost (.pvt) Limited reserves the right to terminate services with or
take action to stop the offending customer from violating
our AUP as Centriohost (.pvt) Limited deems appropriate, without
Sending unsolicited bulk and/or commercial information
over the Internet. It is not only harmful because of
its negative impact on consumer attitudes toward Centriohost (.pvt) Limited, but also because it can overload Centriohost (.pvt) Limited
network and disrupt service to Centriohost (.pvt) Limited subscribers.
Also, maintaining an open SMTP relay is prohibited.
When a complaint is received, Centriohost (.pvt) Limited will investigate
and shutdown the account that is spamming.
Centriohost (.pvt) Limited does not allow the use of mail servers for bulk
mailing in any form, newsletters and or subscription
lists may be used with prior authorization from Centriohost (.pvt) Limited and under no circumstances are you permitted to
send out any form of bulk emails on behalf of another
person, company or other.
You agree not to use weak passwords for any services
running on standard ports, if your server is compromised
as a result of a weak password your service will be
suspended without warning, for a password to be considered
acceptable it must contain at least 1 x special character
1 x Upper case letter 1 x lower case letter 1 number.
Centriohost (.pvt) Limited allows 18+ adult content that is deemed
legal in the Country and state your Services are located
in. Child Porn not allowed. Centriohost (.pvt) Limited reserve
the right to request and or remove any content it deems
illegal or offense.
If CENTRIOHOST learns of a violation of the AUP, then
CENTRIOHOST may take any of the following actions, in
accordance with the severity and duration of the violation:
Warning the User.
Removing the offending content.
Suspending the offending User from the Services.
Terminating the offending User from the Services.
Imposing fees or charges on the offending account in
accordance with the applicable service contract.
Taking other action in accordance with this AUP, the
applicable service contract, or applicable law.
Refusal of Service
We reserve the right to refuse, cancel, or suspend service
at our sole discretion. An example of refusal of service
is if an account continues to abuse our policies after
warnings. Refusal, cancellation or suspension of services
especially holds true to issues with spam or any script
abuse. Another example of refusal of service is if a
customer becomes very unreasonable, unprofessional,
extremely difficult to work with or threatening. Said
customer's account will be suspended and we will recommend
to the customer to find a new host. A backup of the
account(s) will be provided.