CentrioHost requires DMCA/Abuse notices to be filed via
E-mail or Letter. The complaint must include full contact
information in the complaint (including phone number).
We will call and verify. Email (unless digitally signed
by a verified and trusted third party) is not an acceptable
medium for legal complaints. This ticket system has
received what appears to be a possible DMCA/Abuse complaint,
but one or more of the following are missing: (a) the
complaint does not contain sufficient information (b)
the format of the complaint is inconsistent with the
requirements of the DMCA (c) the complaint has been
submitted via email without proper authentication (d)
full contact information is missing. We will need you
to re-submit your claim, using the proper format, including
sufficient details, via postal mail or fax. Instructions
on how to do so follow.
It is our policy to respond
to clear notices of alleged copyright infringement.
This response describes the information that should
be present in these notices. It is designed to make
submitting notices of alleged infringement to us as
straightforward as possible while reducing the number
of notices that we receive that are fraudulent or difficult
to understand or verify. The form of notice specified
below is consistent with the form suggested by the United
States Digital Millennium Copyright Act (the text of
which can be found at the U.S. Copyright Office Web
Site, https://www.copyright.gov) but we will respond
to notices of this form from other jurisdictions as
well.
To file a notice of infringement with us,
you must provide a written communication that sets forth
the items specified below. Please note that you will
be liable for damages (including costs and attorneys'
fees) if you materially misrepresent that a product
or activity is infringing your copyrights. Accordingly,
if you are not sure whether material available online
infringes your copyright, we suggest that you first
contact an attorney.
Format You Need to Follow
To expedite our ability to process your request,
please use the following format (including section
numbers):
- Identify in sufficient detail the copyrighted
work that you believe has been infringed upon (for
example, "The copyrighted work at issue is
the text that appears on https:// www. realwebsite
.com/") or other information sufficient to
specify the copyrighted work being infringed (for
example, "The copyrighted work at issue is
?Intellectual Property: Valuation, Exploitation,
and Infringement Damages? by Gordon V. Smith, published
by Wiley, ISBN #047168323X").
- Identify the material that you claim is
infringing the copyrighted work listed in item #1
above. You must identify each web page that allegedly
contains infringing material. This requires you
to provide the URL for each allegedly infringing
result, document, or item.
An example:
Infringing Web Pages:
URL | 1 | https:// www. thewebsite .com/ directory/
URL | 2 | https:// www. thewebsite .com/ something/blah - Provide information reasonably sufficient
to permit us to contact you.
- Provide information, if possible, sufficient
to permit us to notify the owner/administrator of
the allegedly infringing webpage or other content
(email address is preferred).
- Include the following statement: "I
have a good faith belief that use of the copyrighted
materials described above as allegedly infringing
is not authorized by the copyright owner, its agent,
or the law."
- Include the following statement: "I
swear, under penalty of perjury, that the information
in the notification is accurate and that I am the
copyright owner or am authorized to act on behalf
of the owner of an exclusive right that is allegedly
infringed."
- Sign the paper.
- If via postal mail, send the written communication
to the following address:
CentrioHost Networks
Attn: Abuse Department,
DMCA Complaint
House-14/16, Road-1, Block-F, Banasree
Dhaka 1219, Bangladesh
OR, Email with
Digital Signature to: abuse@centriohost.com,
[Attn: Abuse Department, DMCA Complaint]
Regardless of whether we may be liable for such
infringement under local country law or United States
law, we may respond to these notices by removing or
disabling access to material claimed to infringe and/or
terminating users of our services. If we remove or disable
access in response to such a notice, we will make a
good-faith attempt to contact the owner or administrator
of the affected site or content so that the owner or
administrator may make a counter notification.
We may also document notices of alleged infringement
on which we act. As with all legal notices, a copy of
the notice may be made available to the public and sent
to one or more third parties who may make it available
to the public. In order to ensure that
copyright owners do not wrongly insist on the removal
of materials that actually do not infringe their copyrights,
the safe harbor provisions require service providers
to notify the subscribers if their materials have been
removed and to provide them with an opportunity to send
a written notice to the service provider stating that
the material has been wrongly removed. [512(g)]
If a subscriber provides a proper "counter-notice"
claiming that the material does not infringe copyrights,
the service provider must then promptly notify the claiming
party of the individual's objection. [512(g)(2)]
If the copyright owner does not bring a lawsuit in district
court within 14 days, the service provider is then required
to restore the material to its location on its network.
[512(g)(2)(C)] If it is determined that
the copyright holder misrepresented its claim regarding
the infringing material, the copyright holder then becomes
liable to the OSP for any damages that resulted from
the improper removal of the material. [512(f)]
Phone / Fax
You can also report to our Helpdesk at:
+8801811117455
or,
+8809666700005 and Fax: +
88028399009
for immidiate action to takedown abusive materials from
the server.